Develop. Host. Grow.

Customer Support

Need help with your website, custom application, hosting, or a payment? Contact the ReachLogic team.

Phone and mailing address

+1 (800) 420-1440

Technical and service support

Include your business name, website or application URL, a description of the issue, when it started, and any relevant error messages. Let us know if your website or application is unavailable.

Billing, refunds, and cancellations

We offer a 30-day money-back guarantee, and you can cancel at any time. Email [email protected] with your business name, invoice or receipt reference, and the affected service. To request a refund under the guarantee, contact us within 30 days of your payment.

See our refund policy and cancellation policy for details.

Keep your information safe

Do not email passwords, API keys, full payment card numbers, or security codes. Redact confidential information from screenshots. If secure access is needed, contact us to arrange an appropriate way to share it.

What happens next

We will review your request and coordinate the next steps by email. Any response-time commitments are defined in your service agreement.

Policies

Read our Privacy Policy and Terms of Service for information about data handling and service terms.